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Matching gift software reviews - what real users have to say

We’ve written previously at FundraisingIP about the benefits of matching gift programs for nonprofits—and how they can best assist their donors in navigating the opportunities. After all, matching gift programs have emerged as a powerful tool to amplify the impact of individual giving. In fact, they’re one of the most prominent forms of corporate philanthropy. However, funds made available through these workplace giving initiatives are often left on the table, with recent studies indicating that more than $4-$7 billion in matching gifts go unclaimed each year.

That’s why many of our top tips involve leveraging matching gift software to provide your supporters with the information they need. So today, we’re going to explore some matching gift software reviews and see what organizations like yours have to say about the industry-leading provider of matching gift technology.

Innovative matching gift tools equip organizations to increase their matching gift efforts through automation, but choosing the right solution to power your strategies is a must.

And how can you be sure to choose the right software for your organization’s needs? In this post, hear testimonials regarding the top-recommended platform and discover valuable user perspectives that can help guide your decision-making process.

Let’s begin!

The Top Matching Gift Software: 360MatchPro by Double the Donation

If you’ve researched the world of matching gift fundraising software, you’ve likely heard the name Double the Donation. That’s because it’s loved by thousands of the industry’s leading nonprofits that use the platform to maximize their own funding through corporate matching gifts.

You’ll hear directly from some of those organizations below. The vast customer reviews reflect Double the Donation’s commitment to helping organizations increase their matching gift revenue. Not to mention, they even offer a ton of educational resources—including a Matching Gift Academy—that help fundraising teams develop matching gift strategies and get the most out of their 360MatchPro technology.

But first things first, what exactly is Double the Donation?

Double the Donation is a matching gift software company and industry thought leader in the world of corporate giving. Its complete matching gift automation platform, 360MatchPro, is designed to assist organizations by…

  • Identifying matching gift opportunities ⁠— When donation records flow into the system, the software automatically scans against a comprehensive database of corporate giving information to determine if their employer offers a matching gift. This, in addition to email domain screening and post-donation follow-ups, allows organizations to collect employment information for match eligibility screening.
  • Following up with personalized outreach ⁠— After identifying potential matches, 360MatchPro triggers personalized donor outreach. Supporters are reminded to initiate the matching gift process and provided with company-specific instructions and forms, enhancing the likelihood of completed matching gifts.
  • Tracking matching gifts to completion ⁠— By monitoring the progress of matching gift submissions, 360MatchPro enables nonprofit users to track incoming revenue, identify “stuck” matches, and ensure that the process is completed successfully.
  • Streamlining the matching gift process with auto-submission ⁠— Rather than requiring donors to walk through several steps to request their corporate matching gifts, Double the Donation’s groundbreaking auto-submission enables qualifying individuals to auto-submit their matches straight from their gift confirmation screen. This removes additional roadblocks and leads to more matches being completed.

Browse the examples below to see what this software can do:

Our corporate giving research even states that automating the matching gift process with a platform like 360MatchPro increases nonprofits’ match revenue by over 61%. Meanwhile, innovative functionality introduced by Double the Donation is projected to yield an additional 80% increase.

Interested? Click here to request a personalized demo with the Double the Donation team and learn more about their offerings.

Otherwise, read on to hear from those with firsthand experience.

13 Matching Gift Software Reviews [By Topic]

Double the Donation boasts an impressive 4.9 average rating out of a total possible five stars, with more than 65 organizations singing its praises through Google reviews.

Here, we’ve selected several representative matching gift software reviews from users across just about all nonprofit sizes, sectors, and more.

And for your convenience, we’ve organized these testimonials according to the following categories:

Each of these topics is highly relevant to the matching gift software selection process and should help inform your decision as you go along.

Sales Experience

The sales experience with any matching gift software company can set the tone for your entire journey. A positive sales conversation generally indicates a provider’s commitment to understanding your needs and tailoring solutions accordingly. Look for providers that listen actively and address your questions comprehensively.

Here’s what these organizations have to say:

Matching gift software reviews on the sales process

Rating: 🏆🏆🏆🏆🏆 (5/5)

Ann VanZee, Vibrant Health

“Great customer service before and during onboarding. Did not pressure us to purchase, but did make it easy to move forward when we made that decision.”

Rating: 🏆🏆🏆🏆🏆 (5/5)

Christie Deems, Rubicon Programs

“I met with Paula Granston for a demo, and she was amazing. I thoroughly appreciated her knowledge, but most importantly, her presentation skills and delivery of the material. She presented clearly, answered all of my questions, and provided follow-up after our meeting. It felt very organic and streamlined.


Her patience while I have had to wait for my team to review the materials has been amazing. Her follow-ups are on point and not too pushy. If it were just up to me, I would purchase immediately based on the numbers and ease with which the material was shown. It was practical and also interesting.


Even if you are remotely interested in finding out more, I highly recommend setting up a demo to explore the possibilities.”

Onboarding Process

The onboarding process is likely your first in-depth experience with the software’s functionalities. A well-structured experience ensures that your tool can be set up quickly and your team trained on how to leverage the software effectively.

Providers that offer comprehensive training resources, user-friendly interfaces, and personalized onboarding support can expedite your organization’s adoption of the software, enabling you to start maximizing its benefits sooner.

Here’s what these organizations have to say:

Matching gift software reviews on onboarding

Rating: 🏆🏆🏆🏆🏆 (5/5)

Sandy Clinton, Joe Andruzzi Foundation

“We discovered Double the Donation during a webinar and are so glad we did! The staff is top-notch, very knowledgeable, and the onboarding process could not have been easier. Right down to the follow-up call about a week after we implemented it to make sure everything was perfect!”

Rating: 🏆🏆🏆🏆🏆 (5/5)

Chris Di Pietro, Larkin Street Youth Services

“Our organization loves Double the Donation! The tool is easy for our donors to find their matching employers in a few clicks. The onboarding and implementation of their product were easily manageable, and the support we received from their team was very professional and responsive. Very happy with this product!”

Customer Service

Ideally, your new software’s customer service won’t end after the onboarding process is complete. Instead, look for a provider that offers ongoing support with responsive and knowledgeable support agents that can set your team up for long-term success.

Here’s what these organizations have to say:

Matching gift software reviews on support

Rating: 🏆🏆🏆🏆🏆 (5/5)

Kate Felder, The Public’s Radio

“The good folks at Double the Donation have been wildly helpful in assisting us with securing matching gifts from our donors’ employers. Many of our donors at The Public’s Radio in Rhode Island weren’t aware that they were able to have their gifts matched and/or weren’t sure how to do it. DTD makes it easy. Our client success wizard helped get us set up and automated in no time. She was knowledgeable, helpful, and always available. Thank you again!”

Rating: 🏆🏆🏆🏆🏆 (5/5)

Adrienne Lauby, SAVS Village Services

“Double the Donation Setup and Customer Service is excellent.


I recently purchased a license for Double the Donation to help drive more corporate donation-matching to my non-profit.


Both the online materials and the live customer support are great. They answer emails and set up Zoom meetings to work 1-on-1 very quickly. After the initial system setup, the support staff also walked through each setting with me in person and tailored the account to our needs.


I highly recommend Double the Donation.”

Rating: 🏆🏆🏆🏆🏆 (5/5)

Mike Hlady, YMCA of the Suncoast

“The team is amazing! Met me where I was, not physically, but in terms of technical skill. Checked in and encouraged me to complete the activation on my schedule and answered any question I had…even more than once. We ran into a hurdle based upon how our organization handled gifts, and rather than put the work back on us to change things, they thought about how they could help by doing something on their end that would work….first rate!


Special kudos to Hannah and Luis! Oh, and the value of the services they are providing is amazing…quite certain we will see our ROI in the first month of usage.”

Matching gift software reviews on troubleshooting


The integration capabilities of a matching gift software platform can significantly impact its compatibility with your organization’s existing tools. A solution that seamlessly integrates with your current tech stack can streamline data management, eliminate menial efforts, and ultimately enhance results.

But not only do you want your matching gift tool to offer native integrations with the software systems you already use (namely your donation formsCRM, and peer-to-peer giving pages), but you also want to set-ups to be as easy as possible.

Matching gift software reviews on integrations

Rating: 🏆🏆🏆🏆🏆 (5/5)

Sarah Christian, Marine Raider Foundation

Double the Donation made implementing their software easy, seamless, and stress-free! I was pleasantly surprised by how simple it was to integrate into our donation platforms. The staff was friendly, responsive, and very knowledgeable!

Rating: 🏆🏆🏆🏆🏆 (5/5)

Aaron Hock, The James Beard Foundation

We had a seamless experience with Double the Donation! Their system is so easy to set up and integrate with Salesforce and Classy (in our case), and our onboarding specialist was thorough, patient, and friendly. The 360MatchPro interface is very user-friendly.

Rating: 🏆🏆🏆🏆🏆 (5/5)

Valerie ClausFlorida State University Foundation

Double the Donation has been a great partner in helping elevate our matching gifts program. We are able to provide our donors with an easy way to search for their company and complete the matching gifts process. It was an easy integration with our system, and we are discovering new employer information from our constituents, which will help us refine our matching gift strategies.

Ease of Use

A matching gift software’s ease of use⁠ directly impacts how seamlessly your team and your donors can navigate its features. Intuitive interfaces, clear navigation, and more can contribute to a positive user experience.

Here’s what these organizations have to say:

Matching gift software reviews on user experience

Rating: 🏆🏆🏆🏆🏆 (5/5)

Kate Poss-Morency, The Wilson School

“The team at Double the Donation is wonderful to work with – very responsive and helpful. The software is user-friendly from every angle. We’ve been up and running only a short time, but we are very optimistic that Double the Donation will help us increase our donated revenue exponentially.”

Rating: 🏆🏆🏆🏆🏆 (5/5)

Kristen Marks, Otem Collective

“Very easy implementation, love the back-end software! Great tool to unlock corporate matching donations with very little effort on your part.”


In today’s digital landscape, software accessibility should be non-negotiable. Thus, look for a matching gift solution that is committed to high levels of accessibility in their technology and a willingness to work with your team to ensure the tool is able to be used by all.

Here’s what this organization has to say:

Matching gift software reviews on accessibility

Rating: 🏆🏆🏆🏆🏆 (5/5)

Judy Shui, California State Polytechnic University Pomona

“Worked with Double the Donation’s accessibility team to ensure the widget is accessible for our users. Their team was responsive, did research, and took action quickly to help resolve all concerns. Appreciate their dedication to accessibility.”

Results and Impact

Ultimately, the success of any matching gift software lies in its ability to deliver tangible results and make a positive impact on your fundraising efforts. Matching gift software reviews that highlight actual outcomes achieved through the solution can give you insights into its likely effectiveness.

Here’s what these organizations have to say:

Matching gift software reviews on results

Rating: 🏆🏆🏆🏆🏆 (5/5)

Lauren Hanak, Philadelphia Animal Welfare Society (PAWS)

“In 2021, we nearly doubled our matching gifts from 2020 and 2019. DTD is fairly self-automated but certainly needs monitoring to ensure things are going smoothly and you are getting the most out of it. Overall, I would definitely recommend using Double the Donation!”

Rating: 🏆🏆🏆🏆🏆 (5/5)

Brooke Sanders, Metropolitan YMCA of the Oranges

“We use this program in connection with our GiveButter pages, and the two work seamlessly together. We have increased our matching gifts this year from prior years and hope to continue to do so. Highly suggest. The support they provide is top-notch as well. No complaints.”

Return on Investment

It costs money to make money, but the best software purchases should be able to demonstrate a return on your investment. When a fundraising tool brings in more dollars than the initial subscription cost, you can consider it to have a positive ROI.

Here’s what this organization has to say:

Matching gift software reviews on ROI

Rating: 🏆🏆🏆🏆🏆 (5/5)

Lisa Wertheim, Camp Tawonga

“Why it took me so many years to find this matching gift organization to link to our email appeals and donor website, I don’t know. But I am so glad that I have now integrated their services into our donation appeal methods. Immediately we began getting corporate matching gifts which has quickly paid for the service.


I highly recommend this company to support your fundraising efforts. It’s easy to use, and they were so helpful in getting us up and running.”

Final Thoughts

As the philanthropic landscape continues to evolve, embracing technological solutions becomes more essential than ever. Matching gift software aims to bridge the gap between corporate philanthropy and the nonprofits benefiting from such programs.

We hope that hearing from these nonprofit users has helped shape your understanding of the matching gift technology available to you. Hold onto the insights gleaned from the matching gift software reviews and use them to guide your buying decisions.

Best of luck⁠—and happy matching!

Read now: A Deep Dive Into 5 Top P2P Nonprofits’ Matching Gift Efforts

Raise more with matching gifts software that integrates with these online fundraising sites.

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